Intelligent ETL for retirement & benefits client onboarding
Client onboarding software for retirement plan providers and benefits administrators. AI Data Mapping turns legacy record formats and employer-specific files into working integrations in minutes.
98%
faster onboarding at Voya
$340M
revenue enabled at Fidelity
Trusted by
The problem
Employer and client onboarding runs on manual, plan-by-plan work
Each new employer brings its own record format, legacy system quirks and timeline pressure. Every week of onboarding is a week of plan assets not generating revenue.
- Employer & client data onboarding
- Retirement plan data automation
- Legacy record format conversion
- Contribution & payroll data exchange
- Compliance data workflows
- Multi-custodian reconciliation
The shift
Traditional ETL moves employer files. Intelligent ETL automates onboarding.
Onboarding isn’t one integration. It’s a new mapping for nearly every employer, custodian and legacy system, so Adeptia builds it with AI instead of rebuilding it by hand every time a format changes.
Traditional ETL
- Static mappings per employer file
- Manual reconciliation across custodians
- A developer for every new format
- Weeks-long implementation timelines
Intelligent ETL with Adeptia
- AI Data Mapping builds employer and custodian maps in minutes
- Contribution data automation
- Multi-custodian reconciliation
- Business users build, no developer ticket
What you can automate
Built for high-impact retirement & benefits workflows
Employer file onboarding
New employer, new format, mapped by AI in minutes instead of built by hand over weeks.
Contribution & payroll data
Automate intake and validation of contribution, payroll and enrollment files from employers of any size or system.
Retirement plan data automation
Plan-level processing across recordkeeping, custodian and administration systems.
Multi-custodian reconciliation
Reconcile plan data across custodians and recordkeepers without manual matching.
Legacy record modernization
Convert decades-old fixed-width and proprietary formats without a rebuild project.
Compliance & reporting delivery
Deliver clean, validated data to compliance and regulatory reporting systems.
Customer success
Faster onboarding, measured in revenue
Two of the largest names in retirement turned employer onboarding from a bottleneck into a revenue lever.
Fidelity
$340M
in added revenue enabled in 2024
Fidelity removed manual onboarding from the path to revenue
The challenge
Manual, high-touch onboarding limited how quickly new plans and employers could start generating revenue.
The solution
Automated data onboarding and validation across employer and plan-level feeds.
The result
New plans start generating revenue sooner, without the manual bottleneck.
Voya
98%
faster employer onboarding
4–5 weeks → 3–4 hours
Voya cut employer onboarding to same-day turnaround
The challenge
Onboarding took 4–5 weeks per employer, a direct drag on time-to-revenue across a large book of business.
The solution
Automated employer data intake, mapping and validation in place of a manual, weeks-long process.
The result
3–4 hours per employer.
Why Adeptia
25 years of retirement & benefits onboarding intelligence
AI initiatives in retirement are only as good as the employer and plan data behind them. Adeptia turns that data into clean, structured inputs for onboarding, reconciliation, compliance and your AI agents.
- AI mapping grounded in employer data
- Trained on decades of employer file formats, legacy record layouts and X12 EDI patterns, so it maps regulated data correctly, not just plausibly.
- Retirement & benefits accelerators
- Proven starting points for employer onboarding, contribution processing and multi-custodian reconciliation, adapted to you by our team.
- AI-ready by design
- Native MCP support and AI-observable workflows give your agents governed access to operational data.
- Runs on-premises
- Keep plan data in your own environment, or deploy hybrid or in the cloud.
Frequently Asked Questions
What is client onboarding software for retirement plan providers?
It automates how a new employer’s contribution, payroll and enrollment data is taken in, mapped, validated and delivered. AI Data Mapping builds each mapping in minutes instead of weeks.
How much faster is employer onboarding with Adeptia?
Voya cut employer onboarding from 4–5 weeks to 3–4 hours per employer, 98% faster.
How is this different from generic customer onboarding software?
Generic onboarding software handles account setup, forms and KYC. Adeptia handles the underlying data, including legacy fixed-width files, X12 EDI and custodian formats.
Can it run on-premises?
Yes, for providers that need plan data kept in their own environment.
Which retirement plan providers use Adeptia?
Fidelity and Voya. Fidelity enabled $340M in added revenue in 2024 with Adeptia.
Bring us your messiest employer file
See employer onboarding, contribution processing and multi-custodian reconciliation, with AI Data Mapping at the core.